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Frequently Asked Questions

You can order your item through this website any time 24/7. You can contact our friendly Ireland based call centre, Monday to Friday, 9am-5pm, on +35385 76 22 882.
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Your delivery options are dependent on the products selected and your delivery postcode. For standard delivery, you will be provided with tracking number and the date your product will be delivered by, and we will keep you updated with further information.
You'll either receive a confirmation email, or, a member of our team will contact you within 48 hours to agree a convenient delivery day and confirm that the stock is available.
If you're not happy with your product, just let us know within 14 days of delivery and you can return it for free. Your refund will be made within 14 days of collection from your home, or from the day you dropped your product off at a store, but it will not include the cost of delivery. It's important you don’t use or install your product. If you do, we'll have to deduct up to 20% of its value from your refund, as we cannot resell it as a new item. We're happy for you to unpack the product and inspect it properly. We'll refund you in full for items which haven't been used, as long as you let us know you want to return it within 14 days of delivery.
You can use Visa, Visa Debit, American Express, Diners International or MasterCard or PayPal. We encrypt your payment card details using industry standard SSL technology to ensure they are completely safe.
No, PayPal is completely free. However, it can only be used on online orders, not telephone orders.
Simply telephone our friendly call centre on +35385 76 22 882 and one of our advisors will be happy to process your order by telephone using your payment card.